7c76 Privacy
Policy & Data Protection

Introduction

This Privacy Policy ("Policy") is issued by 7c76 ("7c76", "we", "us", "our") and applies to all personal data collected, stored, used, and processed in connection with your access to and use of the 7c76 website located at 7c76.io and all associated services, including the betting platform, casino product suite, account management facilities, payment processing, and customer support channels (collectively, the "Service").

This Policy forms an integral part of the 7c76 Terms & Conditions and should be read alongside that document. By registering a player account with 7c76, completing the 7c76 login process, or otherwise using any feature of the Service, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein.

7c76 is committed to handling personal data responsibly, lawfully, and transparently. We recognise that the players who use our platform — primarily based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and other cities across Bangladesh — entrust us with sensitive personal and financial information. We take that trust seriously and have implemented technical and organisational measures proportionate to the risks involved in processing player data.

Data We Collect

7c76 collects personal data through several channels: directly from you when you register an account or interact with the Service; automatically as you navigate the platform; and, where applicable, from third-party verification and payment partners. The categories of personal data we collect are as follows:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, or genetic data in connection with the provision of the 7c76 Service. Health-related data is collected only in limited circumstances — for example, if you voluntarily disclose a gambling-related health concern when requesting responsible gaming tools.

How We Use Your Data

7c76 uses the personal data we collect exclusively for legitimate, defined purposes directly connected to the provision and improvement of the Service. We do not use your data for purposes that are incompatible with those originally disclosed. The primary purposes for which your data is processed are:

• Account creation and management: Setting up, maintaining, and administering your 7c76 player account, including processing your 7c76 login and managing account settings.
• Identity verification and KYC compliance: Verifying your identity and age (21+) in compliance with anti-money laundering (AML) obligations and responsible gaming requirements.
• Payment processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and Bangladeshi bank transfers, and maintaining accurate financial records.
• Service delivery: Providing access to cricket betting markets, live casino games, slots, Cat Fishing titles, and e-sports betting, including personalising the game lobby to reflect your activity history.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent transactions, unauthorised access, bot activity, and other prohibited behaviour on the platform.
• Customer support: Responding to queries, resolving disputes, processing responsible gaming requests, and managing account closure or self-exclusion requests.
• Regulatory compliance: Meeting obligations under applicable laws, responding to lawful requests from competent authorities, and maintaining records required by AML and KYC frameworks.
• Service improvement: Analysing anonymised usage data to identify technical issues, improve navigation and usability, and develop new features for the 7c76 platform.
• Promotional communications: Sending you bonus notifications, promotional offers, and platform updates — but only where you have given express consent or where we have a legitimate interest in informing you of directly relevant offers. You may opt out at any time.

Legal Basis for Processing

Every data processing activity carried out by 7c76 is grounded in one or more recognised legal bases. The principal legal bases we rely on are:

• Contractual necessity: Processing that is required to perform the contract between you and 7c76 — namely, the Terms & Conditions you accepted at registration. This covers account setup, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including KYC identity verification, AML record-keeping, and responding to lawful authority requests.
• Legitimate interests: Processing necessary for 7c76's legitimate business interests, provided those interests are not overridden by your rights and freedoms. This covers fraud prevention, security monitoring, service improvement analytics, and direct marketing to existing players.
• Consent: Where we rely on consent — for example, for optional promotional communications or the voluntary disclosure of health-related responsible gaming concerns — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

7c76 does not sell, rent, or trade personal data to any third party for marketing or commercial purposes. We share your data only in the limited circumstances described below, and only to the extent necessary for the defined purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank receive only the transaction data necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and are independently regulated.
• KYC and identity verification partners: Third-party identity verification services may receive copies of your KYC documents solely for the purpose of confirming your identity and age. These partners are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.
• Game content providers: Game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe may receive technical session data (such as player ID, session token, and game round data) necessary to deliver their games within the 7c76 platform. These studios are not provided with your identity or financial data.
• Fraud prevention and AML service providers: Specialist third-party services engaged to assist with fraud detection, AML screening, and responsible gaming monitoring may access relevant player data under strict data processing agreements.
• Legal and regulatory authorities: Where required by law, court order, or formal request from a competent regulatory or law enforcement authority, 7c76 will disclose personal data as required. We will, where legally permitted, notify you of such a request before complying.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 7c76's business, player data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights under this Policy will be preserved.

Cookies & Tracking Technologies

7c76 uses cookies and similar technologies (such as web beacons and local storage) to operate the platform effectively, maintain your session, and understand how players interact with the site. Below is a summary of the cookie categories in use:

Strictly necessary cookies are essential for the platform to function and cannot be disabled. For all other cookie categories, you may manage your preferences through your browser settings. Note that disabling functional or analytical cookies may affect your experience on the 7c76 platform.

7c76 does not use third-party advertising cookies or cross-site tracking cookies that follow you to external websites after you leave 7c76.io.

Data Retention

7c76 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, or reporting obligations. The following general retention periods apply:

• Active player accounts: Data is retained for the full duration of the account's active status and for a minimum of 5 years following account closure, in compliance with standard AML record-keeping requirements.
• KYC and identity documents: Retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later.
• Financial transaction records: Deposit, withdrawal, and betting transaction records are retained for a minimum of 5 years from the date of the transaction.
• Customer support communications: Support tickets, chat transcripts, and email correspondence are retained for 2 years from the date of the last message in each thread.
• Technical and usage data: Server logs and anonymised usage analytics are retained for up to 24 months from the date of collection.
• Marketing consent records: Records of consent given or withdrawn for marketing communications are retained for the duration of the account plus 5 years.

Once the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Where anonymisation is applied, the resulting dataset can no longer be linked back to you as an individual and is not subject to this Policy.

Data Security

7c76 has implemented a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures in place include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the 7c76 platform is encrypted in transit using industry-standard TLS protocols, preventing interception by third parties.
• Encrypted data storage: Personal and financial data stored on 7c76 servers is encrypted at rest. Encryption keys are managed under strict access control policies.
• Access controls: Internal access to personal data is restricted to employees and contractors whose roles require it. Role-based access controls and audit logging are in place for all systems containing personal data.
• Password security: Player account passwords are hashed using a strong one-way algorithm. 7c76 staff cannot view your password in plain text. If you forget your password, it must be reset — it cannot be retrieved.
• Intrusion detection and monitoring: 7c76's infrastructure is monitored continuously for anomalous activity. Automated alerts are configured to flag potential security incidents for immediate review.
• Vulnerability management: Regular security assessments and penetration tests are conducted to identify and remediate potential vulnerabilities in the platform before they can be exploited.

Despite these measures, no online platform can guarantee absolute security. You also play a role in keeping your account secure: choose a strong, unique password for your 7c76 login, do not share your credentials with anyone, and notify us immediately at [email protected] if you suspect your account has been compromised.

Your Rights Over Your Data

As a data subject, you hold a number of rights in relation to the personal data that 7c76 holds about you. These rights are summarised below. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request" and include sufficient information to verify your identity.

• Right of access: You have the right to request a copy of all personal data that 7c76 holds about you. We will provide this within 30 days of receiving a verified request.
• Right to rectification: If any personal data held by 7c76 is inaccurate or incomplete, you have the right to request that it be corrected. Minor account details can be updated directly through your account settings.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where: it is no longer necessary for the purpose for which it was collected; you withdraw consent and there is no other legal basis for processing; or the data has been processed unlawfully. Note that this right is subject to legal retention obligations — for example, AML-required transaction records cannot be deleted during the mandatory retention period.
• Right to restriction of processing: You may request that 7c76 restrict processing of your data in specific circumstances — for example, while the accuracy of data is being contested, or while you object to processing based on legitimate interests.
• Right to data portability: Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease that processing immediately.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Children & Minors

The 7c76 platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. Registration on the 7c76 platform by a minor is a direct violation of our Terms & Conditions and this Privacy Policy.

If 7c76 becomes aware that personal data has been collected from a person under the age of 21 — whether identified through KYC verification, age verification checks, or any other means — the following steps will be taken immediately:

• The account will be closed and access to all Services suspended.
• All wagers placed while the account was active will be voided.
• Any deposited funds will be returned to the payment source used, with no deduction for administrative charges.
• All personal data associated with the account will be securely deleted once the closure process is complete, subject to any legal obligations to retain records of the breach.

If you are a parent or guardian and believe that a minor in your care has registered on 7c76, please contact us immediately at [email protected]. We will treat the matter with urgency and full confidentiality.

Third-Party Services & External Links

The 7c76 platform integrates game content delivered by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. These providers operate their own game platforms within the 7c76 environment and may process limited technical session data as described in Section 5 of this Policy. Their data practices are governed by their own privacy policies, which 7c76 has reviewed and found to meet appropriate standards prior to integration.

7c76.io does not contain outbound links to external websites. The Service is a self-contained platform, and navigation is limited to internal pages. As such, the risk of your data being inadvertently disclosed through external link navigation is minimised by design.

Payment processing interactions — particularly mobile financial service transactions via bKash, Nagad, Rocket, and Upay — involve direct communication with those providers' systems. Any data you transmit to those providers during a payment is governed by their respective privacy policies and terms of service, over which 7c76 has no control.

International Data Transfers

The primary player base of 7c76 is located in Bangladesh. However, some of 7c76's infrastructure, service providers, and game content partners are based in or operate from jurisdictions outside Bangladesh. As a result, personal data processed by 7c76 may be transferred to and stored in countries other than Bangladesh.

Where such international transfers occur, 7c76 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy. These safeguards may include contractual clauses that require receiving parties to handle data with equivalent protection, or reliance on verified certification frameworks applied by the receiving entity.

Game content providers such as Pragmatic Play, Evolution Gaming, and NetEnt maintain data processing facilities in multiple jurisdictions and are subject to applicable data protection frameworks in those jurisdictions. All such providers are contractually obliged to handle player session data in accordance with the terms of their data processing agreements with 7c76.

Changes to This Privacy Policy

7c76 reserves the right to amend, update, or replace this Privacy Policy at any time. The current version will always be published at 7c76.io/privacy-policy, with the effective date indicated at the top of the document. The date of the most recent revision is displayed in the hero section of this page.

Where a change to this Policy materially affects your rights or the way in which we process your personal data, 7c76 will make reasonable efforts to notify you in advance via the email address registered to your account or through an in-platform notification. However, we encourage you to review this Policy periodically regardless of whether you receive a direct notification.

Your continued use of the 7c76 Service following the publication of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the revised Policy, you should cease using the Service and contact [email protected] to request account closure. Any data processed prior to your withdrawal remains governed by the version of the Policy in force at the time of processing.

Contact & Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a potential data breach or privacy concern, please contact the 7c76 data support team using the details below. All correspondence is handled in English and responses are provided within the timeframes stated in Section 9.

Our support team is available 24 hours a day, 7 days a week, and operates on Bangladesh Standard Time (UTC+6). We serve players across all regions of Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

• Email (data and privacy requests): [email protected]
• Subject line for data rights requests: "Data Rights Request"
• Subject line for consent withdrawal: "Consent Withdrawal"
• Subject line for privacy concerns or breach reports: "Privacy Concern"
• Response time: Acknowledgement within 5 business days; full response within 30 calendar days
• Support hours: 24/7 — Bangladesh Standard Time (UTC+6)